Frequently asked questions
Question: How do I contact Sheet Music Man?
Answer: e-mail us at firstname.lastname@example.org
Question: What happens if I purchase an arrangement and I mistakenly double click the
pay for button?
Answer: Well that’s a problem Our Merchant bank has a charge back fee of between $25.00
and $35.00 USD for charge backs. This fee will be charged against your account should you
mistakenly double click pay now. To avoid this charge contact us at email@example.com
Question: What if I order the wrong arrangement?
Answer: Contact us at firstname.lastname@example.org
Question: Do you offer discounts if I buy in bulk say twenty arrangements?
Answer: Our price point is the lowest that we are aware of and we do not offer additional
Question: If I purchase an arrangement how will I receive it?
Answer: If the arrangement comes from our downloadable in stock selections, after purchase it can be
automatically downloaded to your computer. You will receive a link allowing the download.
If the arrangement was purchased from our Catalog section It will be sent to you by e-mail as
soon as it is received by us. Allow a week to ten day’s for delivery depending on our shipping
volume at the time of purchase.
Question: What is the instrumentation for Big Band Arrangements?
Answer: It varies, however, most are for 17 pieces and will be notated on the Music
details sections 5/4/4/4, which means, five Sax’s, four Trumpets, four Trombones,
Piano, Bass, Guitar, and Drums.
Question: Can I send you a check as payment?
Answer: No we only accept Paypal payments, however you do not need a paypal account,
nor do you need to register with paypal to order or purchase an arrangement. However,
your personal information and a credit card are required.
Question: If I buy a small combo or seventet arrangement what instrumentation do I
Answer: It will vary with each arrangement. In most cases you can determine the
instrumentation by looking in the instrumentation box in the music details section. You
will see a notation indicating 2/2/1/3 or a notation such as, TB/2/1/3, this will indicate a
tenor sax, a Bari sax, two trumpets, one trombone, and Piano Bass, and Drums. The first
numbers always means sax’s, the second number, trumpets the third number trombones
and the fourth number the rhythm section.
Question: What currency can I pay in?
Answer: You can purchase in the currency of your country, however, all currency will be
converted to Canadian Dollars.